We've identified the issue with a read database in our cluster and have fixed what was causing the lag. Differences between the main database and the read database were causing errors to be thrown in the main application. We're continuing to monitor the situation but it appears performance should be fully restored at this point.
Posted Sep 28, 2026 - 10:57 EDT
Update
We are continuing to investigate this issue.
Posted Sep 28, 2026 - 10:55 EDT
Investigating
We're investigating an issue with one of the production databases that is causing errors inside the app.
Posted Sep 28, 2026 - 10:07 EDT
This incident affected: Practices Console and API Service.