Earlier today, some users experienced an error when submitting claims: "claim.providerClaimId: String length must be less than or equal to 30."
This was due to an unexpected change in the clearinghouse API’s requirements. We’ve updated our system to match the new format. Claims can now be submitted as normal.
Thanks for your patience!
Posted Apr 23, 2025 - 10:47 EDT
This incident affected: Practices Console and API Service.